Privacy Policy

We collect information that you provide directly to us, including:

• Account Information: Name, email address, phone number, and password

• Health Information: Medication names, dosages, schedules, and adherence data

• Profile Information: Age, gender, medical conditions, and allergies (optional)

• Usage Data: How you interact with our app, features used, and device information

• Communication Data: Messages you send us through support channels

We only collect information necessary to provide our services and never collect more than required.

Your information is used exclusively to:

• Provide medication tracking and reminder services

• Personalize your experience and improve our app

• Send you medication reminders and important notifications

• Respond to your customer service requests

• Ensure the security and integrity of our platform

• Comply with legal obligations

We NEVER sell your health data to third parties. Your privacy is our top priority.

We implement industry-leading security measures to protect your data:

• 256-bit AES encryption for data at rest and in transit

• HIPAA compliance and regular security audits

• Two-factor authentication and biometric login options

• Secure cloud infrastructure with redundant backups

• Regular penetration testing and vulnerability assessments

• Limited employee access with strict confidentiality agreements

While no system is 100% secure, we employ best-in-class security practices to safeguard your information.

We do NOT sell, rent, or trade your personal health information. We may share your information only in these limited circumstances:

• With your explicit consent

• With service providers who assist in app operations (under strict confidentiality agreements)

• To comply with legal obligations or valid legal processes

• To protect the rights, property, or safety of MedBuddy, our users, or the public

• In connection with a merger or acquisition (you would be notified)

Any third-party service providers are contractually obligated to protect your data and use it only for specified purposes.

You have complete control over your data:

• Access: Request a copy of all data we have about you

• Correction: Update or correct your personal information anytime

• Deletion: Request permanent deletion of your account and all associated data

• Export: Download your medication history and data in portable formats

• Opt-out: Unsubscribe from marketing communications (medication reminders remain active)

• Restrict Processing: Limit how we use your information

To exercise these rights, contact us at [email protected] or use the settings in your app.

MedBuddy is available globally. If you use our services outside the United States:

• Your data may be transferred to and processed in the United States

• We comply with applicable data protection laws including GDPR for EU users

• We use standard contractual clauses approved by the European Commission

• You have the same rights regardless of your location

For EU users: You have additional rights under GDPR, including the right to lodge a complaint with a supervisory authority.